Privacy Policy

At Red Pencil Studio LLC, we take your privacy and financial security seriously. This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from our website and shop our American-made writing instruments.

1. Information We Collect

When you visit our store or complete an order, we collect information necessary to fulfill your purchases and provide support:

• Order & Contact Data: Name, billing address, shipping address, email address, and telephone number (+14074212462).
• Payment Details: We process credit card, debit card, and digital wallet payments exclusively through our secure payment gateway partner, Stripe, Inc. Red Pencil Studio LLC does NOT collect, store, or view your full 16-digit card number or card security codes (CVV). All transactions are encrypted directly by Stripe using industry-standard AES-256 protocols.
• Device & Interaction Data: IP address, browser type, referring pages, and session timestamps used solely to prevent fraud and manage shopping cart sessions.

2. How We Use Your Information

We process personal data solely for legitimate business operations:

• To fulfill physical shipments via USPS, UPS, or FedEx to your designated shipping destination.
• To process transactions and issue payment receipts via Stripe's encrypted infrastructure.
• To communicate with you regarding order tracking, shipping notifications, and customer inquiries.
• To screen transactions for potential risk, unauthorized card use, or fraudulent activity.
• To comply with United States federal and Florida state tax and accounting requirements.

3. Payment Security & Stripe Compliance

Our checkout system is built according to Payment Card Industry Data Security Standards (PCI-DSS Level 1 compliant). When entering credit card information during checkout:

• All cardholder data is tokenized and transmitted directly to Stripe over encrypted Transport Layer Security (TLS 1.3) channels.
• No payment credentials ever touch our local servers.
• We enforce strict SSL security headers across all transactional endpoints.

4. Sharing of Personal Information

We DO NOT sell, rent, license, or monetize your personal information to third parties or marketing brokers under any circumstances.

We share information only with third-party service providers essential for completing your order:

• Stripe, Inc.: Payment authorization, chargeback mitigation, and fraud screening.
• Carriers (USPS / UPS / FedEx): Physical delivery of your pencil orders.
• Legal Compliance: When required by applicable law, court subpoena, or governmental regulation.

5. California Consumer Privacy Act (CCPA / CPRA) & Florida Rights

Under California, Florida, and applicable United States privacy laws, consumers have specific rights regarding their personal information:

• Right to Know: You may request disclosure of the specific pieces of personal information collected about you.
• Right to Delete: You may request that we purge your personal information from our fulfillment records, subject to statutory tax retention periods.
• Right to Non-Discrimination: We will never deny goods, charge differing rates, or provide differing service levels should you exercise your statutory privacy rights.
• Opt-Out of Sale: As stated, Red Pencil Studio LLC does not sell personal data.

6. Data Retention

When you place an order through Red Pencil Studio LLC, we maintain your Order Information for our records to satisfy invoice, accounting, and warranty obligations unless and until you ask us to delete this information.

7. Cookies and Local Storage

Our website uses strictly necessary local storage cookies to retain your shopping bag contents across browsing sessions and to facilitate secure checkout routing. We do not employ third-party advertising tracking pixels or surveillance networks.

8. Contact Our Privacy Officer

If you have questions, wish to exercise your statutory privacy rights, or have an inquiry regarding our compliance with Stripe merchant standards, please contact us directly: